Explore how your kid can thrive with PingPod! Find answers to common questions about our kids’ classes, fun-filled camps, and exclusive memberships — all in one place.
We offer camps and classes at most locations. If you don’t see your location, email us at [email protected] to see if we can offer one. All camps and classes need a minimum of 2 kids, so grab a friend and reach out!
To add your child, first log into the PingPod App and go to Account.
Click “Account Info” and select “Add a Kid profile.” Follow the prompts to complete the process.
Simply repeat the steps to add another child’s profile.
Yes! Trial classes are available starting at $50.
Each class lasts 1 hour
We group kids by skill level to ensure they’re learning at the right pace—and we use a badging system to track progress and celebrate achievements. Each badge color represents a new level of mastery, from foundational skills to competition readiness:
White – Grip, stance, and ball control
Yellow – Rallies, serves, and forehand technique
Blue – Rally with a partner, topspin, push shots against multi balls and consistency
Magenta – Rally endurance, blocks, and spin variety
Black – Competitive play, loops, under/side spin and advanced strategy
Coaches assess players regularly, so kids can move up when they’re ready. The goal is steady progress and lots of fun along the way!
Yes, we have different classes available depending on your kid’s skill level. Contact us through [email protected] for more assistance.
Yes! We offer pick up from select schools in the area. Availability depends on your school and our current schedule. Reach out to us at [email protected] to check if we can pick up from your location.
We offer a 5-minute grace period after classes and camps end. After that, late pickup fees will apply:
5–20 minutes late: $20 fee
21–40 minutes late: $40 fee
41–60 minutes late: $80 fee
Please note: PingPod is a fully autonomous space with no staff on site, and our coaches often have other commitments immediately after camp. We appreciate your understanding and cooperation in picking up your child on time.
Our expert coaches evaluate students using a variety of skill tests. Based on these assessments, students can earn badges that recognize their progress and achievements in the program.
Morning campers receive one snack, and full-day campers are provided with two snacks per day. Filtered water is available throughout the day.
For full-day campers, please pack a lunch. We take a break between 12:00-1:00pm for lunch and rest.
You can add allergy details and any special instructions directly to your child’s profile (click here). If you have additional concerns or need assistance, please email us at [email protected].
We understand that plans can change. Kindly send an email to [email protected] to notify us as soon as possible.
Refunds will be issued in PingPod credits, based on how far in advance you cancel:
Kids CLASS Cancellation Policy:
1+ week before classes start: Full class fee credited in PP-$
3 to 6 days in advance: 90% of class fee credited in PP-$
2 days in advance: 80% of class fee credited in PP-$
1 day in advance: 70% of class fee credited in PP-$
Same-day cancellations or no-shows: No credit or refund available
Kids CAMP Cancellation Policy:
2+ weeks before camp start: Full camp fee credited in PP-$
8 to 13 days in advance: 75% camp fee credited in PP-$
4 to 7 days in advance: 50% camp fee credited in PP-$
1 to 3 days in advance: 25% camp fee credited in PP-$
Same-day cancellations or no-shows: No credit or refund available
Kids Membership ranges from $180-$220
No, an active membership is needed to regularly attend the classes.
You can choose any location included in your membership tier (extra charges may apply if the location is on a higher tier)
Email [email protected] for a make-up class. An active Membership is REQUIRED to use to make up classes and expire after 3 months of being unused.
Yes, to sign up multiple kids email us at [email protected]
Yes, to attend additional classes email us [email protected]
